I'm not sure if I'm ready or what services might be helpful. Where should I start?
Looking for services can be confusing and overwhelming. If you're not sure where to start, please contact me. I offer a FREE 20-minute phone consultation for new clients. This free consultation gives you a chance to find out more about my services, and allows me to better understand your concerns and describe ways in which I may be able to support you. This consultation comes with no obligation, so if my services are not a good fit for you or you are not ready to move forward, it's not a problem.
Do you take insurance?
Yes! I am proud to accept Medicaid (Health First Colorado), Child Health Plan Plus (CHP+), TRICARE West, and Kaiser Permanente (Beacon Health Options).
Medicaid (Health First Colorado):
Health First Colorado (Medicaid) members are assigned to a Regional Accountability Entity (RAE) based on where their primary care provider (PCP) is located. RAEs arrange for members to get medically necessary behavioral health services, such as counseling. The RAE for members assigned to El Paso County is the Colorado Community Health Alliance (CCHA). I am also an approved provider through Colorado Access, the RAE that provides behavioral health services for nearby counties, such as Douglas County.
There are no co-pays for Health First Colorado behavioral health services. However, if you have other insurance, you must use that insurance first before using Health First Colorado benefits. Some services may require pre-authorization by Health First Colorado, and you must have a behavioral health diagnosis that is covered by the program to receive covered services.
Not sure if you are covered by Health First Colorado? Dr. Hill can help you verify your benefits, or you can call 1-855-627-4685 to speak with a CCHA representative or 1-800-511-5010 to speak with a Colorado Access representative.
Child Health Plan Plus (CHP+):
CHP+ insurance is managed by Colorado Access. CHP+ members may have co-pays for mental/behavioral health services. Some services may require pre-authorization, and you must have a behavioral health diagnosis that is covered by the program to receive covered services. If you have questions about your insurance plan benefits or coverage, you can call 1-800-511-5010 to speak with a Colorado Access representative.
The TRICARE West Region includes the state of Colorado, among others. TRICARE West members may be responsible for co-pays and/or co-insurance fees for mental/behavioral health services. Some services may require referrals and/or pre-authorization, and you must have a behavioral health diagnosis that is covered by the program to receive covered services. If you have questions about your insurance plan benefits or coverage, you can call 1-844-866-WEST (1-844-866-9378) to speak with a TRICARE West representative.
Kaiser Permanente (Beacon Health Options):
Kaiser Permanente insurance is managed by Beacon Health Options in Southern Colorado. Kaiser Permanente members often have co-pays for mental/behavioral health services. Some services may require pre-authorization, and you must have a behavioral health diagnosis that is covered by the program to receive covered services. If you have questions about your insurance plan benefits or coverage, you can call 1-888-204-5581 to speak with a Kaiser/Beacon representative.
I am not "in network" with any other insurance companies at this time. However, some insurance companies will reimburse individuals for some "out of network" expenses. The reimbursement amount can vary, though, so make sure to call your insurance company ahead of time to determine what services may be covered and/or reimbursed. If you would like to seek reimbursement, I will be happy to provide you with an invoice that you can submit to your insurance company.
What if I can't afford services?
If you need services but are concerned with your ability to afford them, please contact Dr. Hill. Reduced rates may be available for some clients, depending on individual circumstances (such as unusual financial hardship).
Do you keep my information private?
Yes, I am required by law to keep your information (including assessment results and any information shared during sessions) confidential. If you would like me to share information with any other person or agency (such as a physician or school district), I will request your written consent before releasing the information.
There are legal exceptions (called "limits of confidentiality") that allow me to share information without your consent. Specifically, I am required by law to notify the appropriate individuals, authorities, and/or agencies if...
- I suspect a child is being abused or neglected
- I suspect an elderly or other at-risk adult is being abused, neglected, or exploited
- I suspect you are in imminent danger of causing substantial harm to yourself or others
- A judge issues a court order to share the information
Parents also have the right to access information shared by and with their child when receiving psychological services. However, many services, such as counseling, are most effective when a child can experience a sense of trust and privacy with the counselor. I make every effort to provide parents with information that is relevant and helpful, and encourage parents to respect their child's need for privacy.
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